M8bet Privacy Policy — User Data Protection
M8bet is committed to protecting the privacy and security of every user's personal information in Malaysia. This policy clearly sets out how we collect, use, and safeguard your data.
Effective date: 1 January 2026. This policy is subject to periodic review.
Information We Collect
When you register and use the m8bet platform, we collect certain categories of information to ensure our services run smoothly, securely, and in line with your needs.
Full name, date of birth, email address, phone number, and encrypted password upon registration.
Transaction details in MYR (RM), including deposit methods and withdrawal records. Full card numbers are not stored.
Device type, operating system, IP address, browser type, and language settings for platform security and optimisation.
Pages visited, games played, session duration, and interaction patterns for service improvement purposes.
Purpose of Data Use
All information collected by m8bet is used solely for platform operations and to improve the user experience. The following are the primary purposes for which your data is used:
- To verify user identity and prevent fraud or account misuse.
- Securely processes deposit and withdrawal transactions in Malaysian Ringgit (RM).
- Provides responsive and effective customer support.
- Sends important notifications related to your account, transactions, and platform updates.
- Complies with applicable legal and regulatory requirements in Malaysia.
- Continuously improves platform products, features, and functionality.
Cookie & Tracking Usage
The m8bet platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device when you visit our platform.
Required for core platform functions such as login, session management, and account security.
Helps us understand how users interact with the platform for service improvement purposes.
Saves user preferences such as language and display settings for a more personalised experience.
You can manage or disable cookies through your browser settings at any time, though this may affect certain features on the m8bet platform.
Data Storage, Security & Sharing
Data Security
M8bet employs industry-standard security measures including SSL encryption to protect all data transmitted between your device and our servers. Sensitive information such as passwords and payment details in Malaysian Ringgit (RM) is stored in encrypted form.
Third-Party Sharing
M8bet does not sell, rent, or share users' personal information with third parties for marketing purposes. Data may only be shared in the following circumstances:
- Payment service providers required to process RM transactions.
- Government authorities or law enforcement when required under Malaysian law.
- Technical partners who assist with platform operations, bound by strict confidentiality agreements.
All third parties working with m8bet are required to uphold data protection standards equivalent to or higher than our own.
User Rights & How to Contact Us
You may request a copy of the personal information we hold about you at any time through official m8bet support channels.
If you believe the information we hold about you is inaccurate or outdated, you may request a correction via your account settings or by contacting support.
You may request the deletion of your account and personal data, subject to legal requirements and the minimum retention periods prescribed by Malaysian financial regulations.
M8bet reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of any material changes via platform notifications or their registered email.
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to our support team at: [email protected]